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内容説明 ISO 9000 authority， Greg Hutchins， presents a comprehensive resource that will assist anyone seeking information and updates on ISO standards. The workbook outlines a proven approach to developing and maintaining quality systems documentation. Starting with a review of quality procedures， work instructions and quality manuals， Hutchins includes a complete explanation of how to prepare each type of quality documentation. Sample quality manuals are included along with step-by-step advice and guidelines. Contains dozens of sample quality procedures and work instructions for a wide variety of business processes.

洋書 ≫ Professional & Technical ≫ Business Management